Best Auto Repair, Spring City

CONTACT US

610-948-0555 | 3633 Schuylkill Road Spring City, PA 19475

CUSTOMER SERVICE

CUSTOMER SERVICE

Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your mechanic.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.

Red's Auto Repair LLC Offers Auto Repair Services You Can Count On!

Jasper
ASE Master Technician
Confidence Plus
Car Care Aware

TESTIMONIALS

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Kevin is honest and reliable. I won't trust my car to anyone else!
, 04/19/2021
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Kevin is very knowledgeable and goes the extra mile for you. I would not take our vehicles to anyone else for repairs and let us not forget Theresa, pleasant and accommodating, always willing to help definitely!
, 04/19/2021
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Being frustrated with the service and prices I have incurred at the local Mercedes Benz dealers, I decided to bring my two Mercedes to Kevin. I can not over emphasize what a pleasant, productive experience this has been for me. Kevin , the owner of Red's, is honest, trustworthy and extremely capable. He has maintained and repaired my ML350 And S Class sedan for some time. He has all the necessary tools and equipment to properly service my vehicles. His diagnostic skills are exceptional. Equally important is the fact that I am actually saving money bringing my cars to Red's. There are have been several occasions when a reminder popped up in my vehicle alerting me to a potential problem. Kevin has checked the issue and corrected it without charging me. Try doing that at Mercedes Benz. His prices are reasonable, his work is perfection, and most important, you can trust him.
, 04/19/2021
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I'm so happy to have found Red's Auto Repair! They are fast, efficient and honest. I strongly recommend them.
, 04/19/2021
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Tremendous customer service. Quick and knowledgable. Did not try to upsell. Highly recommended!
, 02/09/2015

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Kevin was awesome! I was in need of a new mechanic because I felt like my current mechanic didn't have time or patience for me. Red's was able to get me in last minute for an inspection, but more than that was the time he invested in showing me the work that needed done to the point that I was able to "get it". I never felt pressured or rushed. Sadly because of the amount of work needing done, I ended up trading in my car for a leased car that is covered under warranty. That means I can't use Red's again, but I can and have referred friends and family there. Fantastic customer service from a knowledgeable mechanic in a beautiful and accommodating shop! 10/10!!
, 10/03/2016