Best Auto Repair, Spring City

CONTACT US

610-948-0555 | 3633 Schuylkill Road Spring City, PA 19475

INSURANCE QUESTIONS

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 610-948-0555 or make an appointment online!

Red's Auto Repair LLC Offers Auto Repair Services You Can Count On!

Jasper
ASE Master Technician
Confidence Plus
Car Care Aware

TESTIMONIALS

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Kevin is honest and reliable. I won't trust my car to anyone else!
, 04/19/2021
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Kevin is very knowledgeable and goes the extra mile for you. I would not take our vehicles to anyone else for repairs and let us not forget Theresa, pleasant and accommodating, always willing to help definitely!
, 04/19/2021
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Being frustrated with the service and prices I have incurred at the local Mercedes Benz dealers, I decided to bring my two Mercedes to Kevin. I can not over emphasize what a pleasant, productive experience this has been for me. Kevin , the owner of Red's, is honest, trustworthy and extremely capable. He has maintained and repaired my ML350 And S Class sedan for some time. He has all the necessary tools and equipment to properly service my vehicles. His diagnostic skills are exceptional. Equally important is the fact that I am actually saving money bringing my cars to Red's. There are have been several occasions when a reminder popped up in my vehicle alerting me to a potential problem. Kevin has checked the issue and corrected it without charging me. Try doing that at Mercedes Benz. His prices are reasonable, his work is perfection, and most important, you can trust him.
, 04/19/2021
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I'm so happy to have found Red's Auto Repair! They are fast, efficient and honest. I strongly recommend them.
, 04/19/2021
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Tremendous customer service. Quick and knowledgable. Did not try to upsell. Highly recommended!
, 02/09/2015

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Kevin was awesome! I was in need of a new mechanic because I felt like my current mechanic didn't have time or patience for me. Red's was able to get me in last minute for an inspection, but more than that was the time he invested in showing me the work that needed done to the point that I was able to "get it". I never felt pressured or rushed. Sadly because of the amount of work needing done, I ended up trading in my car for a leased car that is covered under warranty. That means I can't use Red's again, but I can and have referred friends and family there. Fantastic customer service from a knowledgeable mechanic in a beautiful and accommodating shop! 10/10!!
, 10/03/2016