Best Auto Repair, Spring City

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610-948-0555 | 3633 Schuylkill Road Spring City, PA 19475

WHEN ACCIDENTS HAPPEN

WHEN ACCIDENTS HAPPEN

How to Respond in a Tough Situation

Being in a car accident is the last thing anyone wants - but when it does happen, there are ways of making sure that the legal and insurance issues are handled with as little stress as possible.

  • First of all - stay calm.
  • If someone is injured, be sure to call for medical help.
  • Make sure you call the police.
  • Don't publicly make any statements where you either accuse the other person of causing the accident or take all the blame yourself. It could open you up to legal problems.
  • Whatever you do, don't leave the scene until you've had a chance to talk with the officer and you've gotten their name. It's important to make sure that your side of the story goes on the record. Afterward, it's a good idea to get a copy of the police report.
  • Make sure you have a pre-printed copy of your insurance information in the glove compartment, along with a camera you can use to provide pictures for the insurance company. A disposable camera with a flash for nighttime or interior shooting is usually best for this.
  • In dealing with the other driver, make sure you get their name, address, driver's license number and insurance information - and that they get the same information from you.
  • Also, make sure to get information from any witnesses as well.
  • Make sure you get pictures of any physical evidence of what could have caused the accident.
  • Write down pertinent details such as where the accident took place, what the weather was like, etc.
  • Once the information's exchanged, report the accident to the insurance company immediately, even if it's not your fault.
  • Make sure you understand how you're covered, and don't be afraid to ask the insurance company to explain the conditions of your coverage and payments.
  • Don't be afraid to seek legal advice - and don't sign anything if you don't understand it.
  • When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
  • Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

    You have a right to know what kind of parts are being used on your vehicle, and to know if your insurance policy dictates what kind of parts can be used in your car. If your policy lets you choose, you have the right to decide for yourself.
  • An insurance company also has the right to inspect your vehicle, but it is not required to do so. In addition, they cannot require you to visit one of their own claim centers.
  • And finally: Make sure you learn from this accident, but also let yourself move on from what happened. Everyone has an accident once in a while - it's just something that happens.

Remember - Drive Safely!

Want more information on your rights? To make an appointment, call us at 610-948-0555 or make an appointment online!

Red's Auto Repair LLC Offers Auto Repair Services You Can Count On!

Jasper
ASE Master Technician
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TESTIMONIALS

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Kevin is honest and reliable. I won't trust my car to anyone else!
, 04/19/2021
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Kevin is very knowledgeable and goes the extra mile for you. I would not take our vehicles to anyone else for repairs and let us not forget Theresa, pleasant and accommodating, always willing to help definitely!
, 04/19/2021
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Being frustrated with the service and prices I have incurred at the local Mercedes Benz dealers, I decided to bring my two Mercedes to Kevin. I can not over emphasize what a pleasant, productive experience this has been for me. Kevin , the owner of Red's, is honest, trustworthy and extremely capable. He has maintained and repaired my ML350 And S Class sedan for some time. He has all the necessary tools and equipment to properly service my vehicles. His diagnostic skills are exceptional. Equally important is the fact that I am actually saving money bringing my cars to Red's. There are have been several occasions when a reminder popped up in my vehicle alerting me to a potential problem. Kevin has checked the issue and corrected it without charging me. Try doing that at Mercedes Benz. His prices are reasonable, his work is perfection, and most important, you can trust him.
, 04/19/2021
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I'm so happy to have found Red's Auto Repair! They are fast, efficient and honest. I strongly recommend them.
, 04/19/2021
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Tremendous customer service. Quick and knowledgable. Did not try to upsell. Highly recommended!
, 02/09/2015

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Kevin was awesome! I was in need of a new mechanic because I felt like my current mechanic didn't have time or patience for me. Red's was able to get me in last minute for an inspection, but more than that was the time he invested in showing me the work that needed done to the point that I was able to "get it". I never felt pressured or rushed. Sadly because of the amount of work needing done, I ended up trading in my car for a leased car that is covered under warranty. That means I can't use Red's again, but I can and have referred friends and family there. Fantastic customer service from a knowledgeable mechanic in a beautiful and accommodating shop! 10/10!!
, 10/03/2016